Client files leak through misconfigured email, lost USB sticks, and printers that hold copies of every document they touch.
A law firm's reputation is its IT department's responsibility, and most practices don't have one. We are designed to be the IT department for a partner-led practice.
The PI insurance carrier wants to know what you've done about cybersecurity. The senior partner wants to know why M365 still doesn't work properly. The legal executive wants to know where the conflict-check file went. The cleaner finds a printout in the tray with another client's terms. Every one of those is a partner-meeting agenda item, and the underlying problem is the same: the practice runs on technology nobody in the practice signed up to manage.
We work with law firms, accountancy practices, surveyors and consulting practices across the Pacific. The pattern is consistent: small headcount, high-value client work, regulated profession, and the IT person is either the office manager, the most-tech-savvy partner, or a 0.5 FTE shared with three other firms. None of those models scale to handle a credible cyber incident.
Our managed practice contracts are designed to be the full IT department: hardware procurement, helpdesk, M365 administration, security operations, secure print, after-hours support — everything except the legal advice itself. Predictable monthly cost. Real humans answering the phone. PI-insurance-grade documentation of the controls in place.
Confidentiality, compliance, continuity.
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ClearEdge Security
Email impersonation, document leaks, ransomware on case files — the failure modes that end up in a PI insurance claim. We harden the practice across email, identity, devices and print in one engagement.
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Secure print release
Client documents print at the device after a card or PIN release, not into a tray a cleaner can reach. Every release logged against a matter for audit and billable-time recovery.
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Microsoft 365 hardening
Conditional Access, MFA, DLP and Defender configured for a regulated practice. Client matter folders segmented properly. The default M365 tenant is not a hardened legal tenant.
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Cyber liability readiness
PI insurers want to know what controls exist before they renew. We document the controls you have, fix the ones missing, and translate the result into the underwriter's questionnaire format.
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Security awareness training
Story-driven training so the practice doesn't get wired by a phishing email impersonating the senior partner. Reportable completion records for the partners' meeting.
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Managed IT services
Predictable monthly cost for the full IT stack — devices, helpdesk, on-site break-fix, M365 admin. So the practice managing partner can focus on the practice, not the printer.
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Practice management enquiry?
Start with a 30-minute conversation. Tell us what's currently breaking, where the PI insurance questions are pointing, and what the partners want fixed first.