Commercial Printing

A commercial print bureau takes print jobs in from customers, prepares the files, produces the work and delivers the finished print back. The customer does not own a press, does not employ pre-press or production operators, and does not coordinate multiple suppliers. They have one point of contact who handles the entire flow from brief to delivery. Ricoh South Pacific runs a bureau across the Pacific with two production footprints behind it: local production at our Samoa, Solomon Islands and Tonga centres for everyday jobs, and Alpine Print in New Zealand for larger and specialist runs.

Day-to-day colour and mono work — brochures, flyers, reports, workbooks, forms, posters, business stationery, basic finishing like stapling and folding — runs locally on our own production kit in Apia, Honiara and Nuku'alofa where turnaround speed and freight cost favour producing in-market. Larger runs, perfect-bound books, board-style reports, NCR receipt pads, full-bleed coffee-table publications, branded promotional merchandise and specialist finishing (foil, emboss, die-cut, lamination at scale) route to Alpine Print, our New Zealand sister company who operate the larger presses and finishing lines those jobs need.

Alpine Print is a New Zealand commercial print and promotional goods business — our sister company within the same group. They operate the larger production presses, perfect-binding and specialist finishing equipment, and promotional-product workflows that are not economic to operate in every Pacific market. By routing the larger jobs through Alpine, our Pacific bureau customers get NZ-grade production capacity without dealing with two suppliers. You brief us, we route the work to whichever footprint produces it best, and you receive one quote and one delivery.

Yes — recurring print is the bureau's natural fit. We keep your templates on file, schedule production around your release cycle, and produce on a predictable cadence so you do not re-brief every round. NCR (no-carbon-required) pads, government gazettes, school exam papers, monthly newsletters, board packs and audit deliverables are routine for the bureau. For very long runs we route the production to Alpine Print; for shorter or more time-sensitive runs we produce locally to compress turnaround.

Across the two footprints: saddle-stitch and perfect binding, GBC and wiro binding, ring-binding, collation, NCR padding (for receipt and order books), folding (half, tri-fold, Z-fold, gate-fold), laminating (gloss, matt, soft-touch), die-cutting, foil stamping, embossing, edge trimming, and finishing on promotional goods (printing, packaging, kitting). Larger and more specialist finishing runs route to Alpine Print; everyday finishing happens locally.

You send artwork in any common format (PDF, InDesign, Illustrator). We review it before press for the things that commonly cause reprints — colour space, font embedding, bleed, image resolution, transparency flattening, page imposition — and either confirm it is press-ready or send back a short list of corrections. For most jobs we provide a digital proof for sign-off; for higher-stakes work (full-bleed corporate reports, brand-critical collateral) we provide a hard-copy proof. The goal is to absorb the back-and-forth on our side so you sign off once and the result matches.

Day-to-day jobs produced locally — flyers, brochures, posters, basic stapled or folded work — typically turn around in 2 to 5 working days from approved artwork, depending on quantity and finishing. Jobs routed to Alpine Print include New Zealand to Pacific freight; planning that into the brief, the turnaround is typically 2 to 3 weeks for perfect-bound books and similar. Urgent jobs are accommodated where the press schedule allows — early conversation about a deadline always helps. We size and route every job to hit the deadline you actually have.

Yes — through our promotional products operation at promo.ricohsouthpacific.com. Apparel (polos, hoodies, hi-vis), drinkware (mugs, bottles, tumblers), pens and stationery, lanyards and ID accessories, branded signage giveaways, conference and event collateral, corporate gift packs and bespoke branded merchandise. Decoration handled in-line with the order — screen print, embroidery, sublimation, laser etching, full-colour digital — so you brief once and the finished kit arrives ready to hand out. Routed alongside print jobs where it makes sense, so a single event campaign can ship as one delivery.