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Ricoh
ClearEdge Security — Make Email Safe

Is your domain being used to scam your customers right now?

Most Pacific business domains fail basic email authentication. That means anyone can send email pretending to be you — to your customers, your suppliers, your bank. Check yours in 10 seconds.

If you just ran the scan above…

Here's what those signals actually mean.

DMARC reports look like noise on a first read. Three minutes of context turns them into actionable risk — what's broken, what an attacker can do with it, and how long it takes us to fix.

Anonymous hooded figure at a laptop sending spoofed emails
  • What

    What is DMARC?

    Three DNS records — SPF, DKIM and DMARC — that together let a receiving mail server check whether an email claiming to come from you really did. SPF lists who can send for you; DKIM signs each message; DMARC tells receivers what to do when the check fails.

  • Why it matters

    Without it, anyone can be you

    Email spoofing isn't sophisticated. Anyone with basic tools can send mail from yourname@yourdomain.com — to your customers, your bank, your suppliers. Most Pacific business domains fail the basic check today. You'll find out about it when somebody loses money to a fake invoice.

  • How Ricoh fixes it

    Make Email Safe deploys it correctly

    We configure SPF, DKIM and DMARC for every legitimate sender (Microsoft 365, marketing tools, payroll, the lot), monitor reports via EasyDMARC, and migrate safely to enforcement over 6–10 weeks. Free domain check below.

    Check your domain free

What does this actually mean for your business?

  • 01

    Someone is probably spoofing your domain already

    Email spoofing is not sophisticated. Anyone with basic tools can send email from yourname@yourdomain.com — to your customers, your suppliers, even your bank. Without DMARC enforcement, their mail servers accept it.

  • 02

    Your staff are the most common attack target

    Phishing emails impersonating your CEO, your finance team, or your IT provider are the entry point for most ransomware and business email compromise incidents in the Pacific.

  • 03

    Fixing it takes days, not months

    SPF, DKIM and DMARC configuration is not complex when done correctly. What takes time is monitoring and moving to enforcement safely — which is exactly what Make Email Safe manages.

ClearEdge Make Email Safe

A managed bundle, not a one-off fix.

Configuration is the easy part. Keeping your records correct as your mail providers, marketing tools and DNS change — and safely moving you to DMARC enforcement — is what actually protects your customers.

From NZ$ 195 per domain, per month. Prices exclude GST/VAT. Get a quote.

What's included

  • SPF, DKIM and DMARC configuration and validation
  • EasyDMARC monitoring dashboard — your team gets read access
  • Monthly email security report
  • Managed path to DMARC enforcement (p=quarantine → p=reject)
  • Ongoing DNS record management
  • Escalation path to full Microsoft 365 hardening
Free domain check

Ready to fix your email security?

Tell us your domain and we will show you exactly what needs to change — no obligation.

We respond within one business day. Pacific-based team.

FAQ

Frequently asked questions.

The questions South Pacific decision-makers ask most often before they engage on email authentication.

  • What is DMARC and why does my business need it?

    DMARC (Domain-based Message Authentication, Reporting and Conformance) is a DNS-based standard that tells receiving mail servers what to do when an email claiming to come from your domain fails authentication. Without DMARC enforcement, anyone can send email from your domain — your customers, suppliers and bank cannot tell a real message from a scam. With DMARC at p=reject, those forged messages are blocked at the receiving server before they reach the inbox. It is now the baseline expectation for any business that sends invoices, contracts or payment instructions over email.

  • What is the difference between SPF, DKIM and DMARC?

    SPF (Sender Policy Framework) is a DNS record listing which mail servers are allowed to send for your domain. DKIM (DomainKeys Identified Mail) digitally signs each outgoing message so the receiver can verify it was not altered in transit. DMARC ties the two together: it tells the receiver which check must pass, what to do if both fail (none, quarantine, or reject), and where to send aggregate reports. SPF and DKIM alone are not enforced — DMARC is the policy layer that makes the system useful in practice.

  • How can I tell if my domain is being spoofed right now?

    Run the free domain scanner on this page — it checks your SPF, DKIM and DMARC records in about ten seconds and shows the gaps. For a deeper view, ClearEdge sets up DMARC monitoring with aggregate reports from EasyDMARC, which lists every IP address sending email claiming to be your domain over the last 30 days. If you see IPs you do not recognise (often from Eastern Europe, Asia or anonymising services), those are spoofing attempts. Most Pacific business domains we scan show active spoofing activity their owners did not know about.

  • Will turning on DMARC enforcement break my legitimate email?

    Only if you skip the monitoring phase. The risk is real — moving directly to p=reject without first verifying every legitimate sender (Microsoft 365, marketing platforms, payroll systems, accounting tools, the CEO's mobile mail app) will silently block your own mail. ClearEdge runs DMARC in monitor mode (p=none) for several weeks first, identifies every legitimate sender from the aggregate reports, fixes their SPF and DKIM alignment, then moves through p=quarantine to p=reject in measured stages. Done this way, the transition is invisible to your team.

  • How long does DMARC implementation take?

    A typical Make Email Safe engagement runs 6 to 10 weeks from kick-off to p=reject enforcement. The first week is discovery: inventorying every legitimate sender (rarely fewer than a dozen for a Pacific business). Weeks 2 to 5 are monitor mode, watching aggregate reports to verify the inventory is complete. Weeks 6 to 8 move policy to p=quarantine. The final stage is p=reject. Faster timelines are technically possible but materially raise the risk of blocking real mail. Slower is fine and sometimes warranted for complex environments.

  • Does Microsoft 365 fix this automatically?

    No. Microsoft 365 sets up the basics so you can send and receive mail, but it does not configure DMARC enforcement, monitor authentication failures, or maintain SPF and DKIM as you add third-party senders over time. The default DMARC policy on a fresh Microsoft 365 tenant is p=none — meaning failed messages are still delivered. Make Email Safe is the layer on top of Microsoft 365 that gets you to enforcement and keeps you there as your sending environment evolves.

  • What does Make Email Safe include each month?

    SPF, DKIM and DMARC configuration and validation, EasyDMARC monitoring dashboard access for your team, a monthly email security report in plain English, managed progression to DMARC enforcement, ongoing DNS record management as you add or change senders, and an escalation path to full Microsoft 365 hardening if you want to extend protection beyond email. New mail providers, marketing tools or payroll changes do not require you to reopen DNS — we manage that change as part of the service.

Not sure where to start? Book a free 15-minute call with our security team — no pitch, just answers.