Skip to content
Ricoh
ClearEdge Security — delivered by Ricoh South Pacific

Security Awareness Training

Story-driven phishing simulation and short-form training that staff actually finish. Powered by Huntress Managed Security Awareness Training (formerly Curricula) and managed by ClearEdge.

The challenge

The annual compliance video does not work. Everyone knows it does not work.

Long, narration-heavy training videos that staff fast-forward through tick a compliance box and change no behaviour. Meanwhile the actual phishing email — well-crafted, urgent, impersonating someone they trust — lands on a Tuesday afternoon and somebody clicks. Real protection needs short, frequent, narrative-style content that respects people's time, paired with simulated phishing so behaviour can be measured rather than guessed at.

  • What

    What is security awareness training?

    A continuous programme of short training modules and simulated phishing campaigns that improve the security behaviour of every person who can log in to your systems. Not a once-a-year compliance video — a regular, measurable habit-building exercise.

  • Why it matters

    People are the most common attack target

    The Pacific business that gets hit by ransomware or business email compromise was almost always reached through a person, not a vulnerability. Phishing, MFA-fatigue, vendor impersonation and CEO-fraud emails all rely on a human decision. Training measurably reduces the rate at which those decisions go wrong.

  • How Ricoh fixes it

    Story-driven content, run by us

    Huntress (formerly Curricula) for short, narrative-style training people actually finish. Realistic phishing simulations on a scheduled cadence. ClearEdge handles enrolment, scheduling, follow-up and reporting — your HR and IT leads just receive the quarterly summary.

    See Security Awareness Training details
How we help

Our approach.

Most cyber incidents start with a person, not a vulnerability. The fix is not a once-a-year compliance video your team clicks through — it is a continuous programme of short, story-driven training modules paired with realistic simulated phishing campaigns that test whether the lessons stuck. ClearEdge runs this programme on the Huntress platform (the security awareness training tool formerly known as Curricula, now part of Huntress), with reporting that gives HR, IT and the board the same view of how the organisation is improving.

Capabilities

What's included.

  • Story-driven training modules

    Story-driven training modules

    Short, narrative-style episodes covering phishing, password hygiene, social engineering, business email compromise, AI-generated threats and remote-work security. Refreshed regularly as new threats emerge.

  • Simulated phishing campaigns

    Simulated phishing campaigns

    Realistic phishing emails sent to your team on a scheduled cadence — measuring who clicks, who reports, and how the trend changes over time. Templates updated to mirror current attacker techniques.

  • Just-in-time learning

    Just-in-time learning

    When a user clicks a simulated phish, they immediately get a short coaching module on what to spot next time — not a punishment, a teachable moment.

  • Compliance reporting

    Per-user training completion records, phishing simulation results, organisation-level trend reporting — the evidence HR, IT and auditors need without any spreadsheet work.

  • Microsoft 365 integration

    Users enrolled automatically from Entra ID; departures removed without manual cleanup. Training assigned by department, role or risk profile.

  • We run the whole programme

    We run the whole programme

    ClearEdge designs the programme, schedules campaigns, monitors progress, follows up on the people who need extra help, and presents the quarterly results to your leadership team.

Technology partners

Built on platforms we run in production.

We operate on the same platforms global enterprises do — but configured, monitored and supported for South Pacific businesses.

  • Huntress Security Awareness Training logo
Proof

Real outcomes from Pacific customers.

Story-led
training people actually finish

Huntress Managed Security Awareness Training (formerly Curricula) is built around short, narrative-driven episodes — think a security comic rather than a corporate compliance video. Completion rates are dramatically higher than traditional SAT platforms, and the lessons stick because the format respects how adults actually learn.

Huntress Security Awareness Training programme standard.

Free resource

The Security Awareness Training buyer's checklist

A short, vendor-neutral guide that walks South Pacific decision-makers through what to ask, what to compare, and how to scope a successful security awareness training project.

  • What to put in the brief — and what to leave out.
  • Red flags in vendor proposals.
  • Realistic budget ranges for Pacific deployments.
Use cases

How customers use this.

  • 01

    First-time programme

    Organisations with no current security awareness training — typical starting point is a baseline phishing test, followed by monthly training modules and quarterly campaigns.

  • 02

    Replace an existing programme

    Migrate from KnowBe4, Proofpoint Wombat or a Microsoft Attack Simulator setup that nobody is actively running. We transfer history and pick up the cadence.

  • 03

    Post-incident remediation

    After a phishing incident or business email compromise, a structured 90-day training programme with elevated simulation cadence helps demonstrate to insurers and auditors that the gap has been closed.

FAQ

Frequently asked questions.

The questions South Pacific decision-makers ask most often before they engage on security awareness training.

  • What is security awareness training and why does my organisation need it?

    Security awareness training is a structured programme that teaches your team to recognise and respond to cyber threats — phishing, social engineering, password attacks, business email compromise and AI-generated threats. The majority of cyber incidents that affect Pacific businesses start with a person clicking, replying or approving something they should not have. Hardware and software controls can only do so much; the people layer is where most attacks succeed or fail. A continuous training programme measurably reduces the rate at which staff fall for these attacks, and is increasingly expected by cyber insurers, auditors and compliance frameworks.

  • Why is Huntress (formerly Curricula) different from KnowBe4 or other platforms?

    Most security awareness training platforms rely on long, narrated compliance videos that staff fast-forward through. Huntress (formerly Curricula) uses a story-driven, comic-style format with short episodes — typically 3 to 5 minutes — that respects how adults actually learn. Completion rates are materially higher because the content is engaging rather than worthy. The platform is now part of Huntress, which means it integrates directly with Huntress MDR and ITDR — if a user clicks a real phish that gets caught, the same platform can assign them targeted training within minutes rather than waiting for the next quarterly cycle.

  • How often should staff receive security awareness training?

    Best practice is a short module monthly and a phishing simulation roughly every six to eight weeks. The continuous cadence matters far more than the depth of any individual module — security awareness is a behaviour, not a knowledge transfer. New starters get an onboarding module within their first week. After any real phishing incident or business email compromise, an organisation-wide refresher campaign helps reset attention. Compliance-driven environments (financial services, government, regulated industries) often require a documented annual full refresher in addition to the monthly cadence — the Huntress platform tracks this automatically.

  • What does a simulated phishing campaign actually do?

    A simulated phishing campaign sends realistic but harmless phishing emails to your staff on a scheduled cadence and measures how they respond — who clicks the link, who enters credentials on the fake login page, who reports the email to IT, and how that distribution changes over time. The simulations use the same templates and techniques real attackers use (urgency, impersonation of trusted brands, vendor or CEO impersonation) so the test is meaningful. Staff who click are not punished — they receive a short coaching module on what they missed and how to spot the next one. Over months, the click rate trends down and the report rate trends up.

  • Can security awareness training help with cyber insurance and compliance?

    Yes. Almost every cyber insurance policy issued in the Pacific now asks whether the organisation runs a continuous security awareness training programme, and the answer materially affects premium and coverage. ISO 27001, SOC 2, NIST CSF and most sector-specific compliance frameworks require ongoing user training and the evidence to prove it happened. The Huntress platform produces the per-user training records, phishing simulation results and organisation-level reports that insurers and auditors expect — no spreadsheet work required.

  • Who in our organisation should buy security awareness training?

    Decisions split between IT and HR — but the most successful programmes have buy-in from both. IT cares about the threat reduction and the compliance reporting; HR cares about the staff experience and consistency across departments. ClearEdge typically demos the platform to IT and HR together so the programme can be designed with both perspectives. Pacific organisations under 30 staff often have the decision sit with the business owner or general manager; from there it scales to HR or People Operations as the team grows.

  • What does Security Awareness Training cost?

    Pricing is per user per month, with a tier structure that scales down for larger user counts. For most Pacific businesses, the cost works out to materially less than the recovery cost of a single successful phishing incident — and a small fraction of the cyber insurance premium increase that would otherwise apply for an organisation with no documented training programme. ClearEdge bundles the platform licence, programme management, monthly campaign scheduling and quarterly reporting into a single per-user monthly fee in your local currency. Contact us for current per-seat pricing.

Ready to simplify your South Pacific workplace?

Book a no-obligation conversation with a local specialist. We'll listen first and only recommend what actually helps.