Support
We're here when you need us.
Drivers, knowledge base, service requests and direct contact to the local helpdesk in Auckland.
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Drivers & downloads
Printer drivers, manuals and firmware for current Ricoh devices.
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Knowledge base
How-to articles, troubleshooting and best-practice guides.
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Service request
Log a service ticket and we'll dispatch a technician.
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Security advisories
Latest firmware and security advisories for Ricoh devices.
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Self-service portal coming soon
A unified Pacific support portal — log tickets, track devices, manage users and view contracts in one place. In the meantime, get in touch directly and we'll route your request to the right local team.
Contact supportNeed urgent help?
Ring the local office and a technician will be on the case.