eZeScan

eZeScan is what sits between a scanner and an answer. A scanner produces images of paper. eZeScan turns those images — plus electronic files coming in from email and shared folders — into routed, indexed, audit-trail-stamped records that land in the system that actually does work with them. Accounts payable’s ERP, the legal team’s document management platform, the HR system, the council’s records retention system.

Customers we deploy eZeScan for typically have one of three shapes of pain. High-volume mailroom or AP processing — a stack of vendor invoices, expense receipts or customer correspondence that arrives daily, gets keyed by hand into the finance system, and produces a 2-day backlog every time someone takes annual leave. Compliance-heavy records workflows — government, legal, healthcare, financial services, where the regulator expects an audit trail showing how every record was captured, classified, retained and disposed of. Document-intensive customer onboarding — banks, insurance, real estate where every new customer brings 8-15 supporting documents that need to be captured, OCR’d, indexed against the customer record and routed for approval.

Pairs naturally with the Ricoh fi-series and ScanSnap iX scanners on the hardware side. On the platform side, sits alongside Smart Integration where RSI handles the MFP-originated scanning workflows and eZeScan handles the dedicated high-volume capture and processing — same customer, different operational mode, complementary kit.